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Warmzilla Case Study

If you’ve shopped around to buy a new boiler, it’s likely you will have seen WarmZilla, and their trusty mascot, Derek the Dinosaur. Founded in 2014 by two experienced heating engineers, Warmzilla has quickly become a household name within the heating and plumbing industry. 

Recognising the distinct gap in the market for quick, easy and convenient boiler purchase online, WarmZilla managed to fill a void in the online boiler sphere through its online fixed price quote tool.

Not only does WarmZilla save their customers time and money through its 48 hour installation promise and fixed price quote with no hidden extras, they have an experienced network of Gas Safe registered ‘WarmInstallers’, and every boiler comes with wireless controls, system cleanse and filter as standard.

With a saturated marketplace, WarmZilla goes the extra mile in offering a ‘Best Price Guarantee’, meaning that if you find a cheaper price on a like-for-like boiler with installation then they guarantee to beat it – by £50!

Welsh boiler installation giants Warmzilla serve nationwide, having fitted thousands of boilers in its seven year history. But it’s not just about quantity for Warmzilla. Alongside rapid growth, you simply have to look at customer reviews to see that WarmZilla has maintained its quality too, rated ‘Excellent’ on Trustpilot, with an average review score of 4.8 / 5, and a staggering 91% of customers reviewing WarmZilla as ‘Excellent’.

With technology at the heart of everything they do, it’s not surprising that Warmzilla quickly recognised the need to offer customers greater flexibility when purchasing, and along came Vendigo. The integrated checkout option allows Warmzilla customers and prospective buyers to complete a finance application online, in under 60 seconds to receive a decision on their loan. 

Warmzilla Director Matthew Powell had this to say about using the service:

“Finance solutions are a big part of our day to day operations. Vendigo offer a great solution to an online platform like ourselves. The solution is integral to the continued hyper growth of WarmZilla throughout the next few years. We are happy and best of all our customer experience is excellent. I highly rate Vendigo and its solution”

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